Terms & Conditions

Last updated: 11 November 2026

These terms apply to every order placed on giravuno.com. Please read them before you order. If you are a consumer, nothing in these terms takes away the rights you have under the law of the country where you live.

1. Who we are

giravuno.com is run by KETTOMAN Clothing Inc, a Wyoming corporation, 1021 E Lincolnway, Cheyenne, WY 82001, United States (“we”, “us”). GIRAVUNO is a brand of KETTOMAN Clothing Inc. Contact: support@giravuno.com, +1 (865) 214-1677. More details: Legal Information.

2. Who can order

We sell to consumers aged 18 or over for delivery to the countries listed on our Delivery & import charges page. We do not sell to resellers.

3. Products and pictures

We describe each product as accurately as we can: fibre content, denim weight, wash, fit, the position and size of the patch, and what is in each kit. Our garments are new. The sashiko-style patch is part of the design and is stitched on by our manufacturing partner before the garment ships; small differences in stitch spacing from piece to piece are normal. Photos show our designs; other clothing, shoes and props in the photos are not included. Colours on screen can differ slightly from the real product, and indigo denim fades with wear.

4. Prices and currencies

Prices are shown in the currency of your delivery country (GBP, EUR, DKK, SEK, NOK, CHF or USD) and the total at checkout carries the currency code. The price you pay is the one shown at checkout when you place your order, including the delivery charge. Information about taxes, duties and import charges for your country is on our Delivery & import charges page and summarised at checkout. If we make an obvious pricing mistake, we will contact you before dispatch and you can cancel or confirm the order at the correct price.

5. How a contract is made

You place an order by pressing Place order and pay at checkout. This is your offer to buy. We send an email confirming that we received your order; the contract is made when we send it. Before you press the button you can check and correct everything you entered. We store the order details; they are also in your confirmation email. The contract language is English.

6. Payment

You pay when you place the order, using one of the methods shown at checkout. Payments are processed by our payment providers over an encrypted connection; we never see or store your full card number.

7. Delivery

We dispatch within 5 working days of payment and send you a tracking link. Delivery times and charges per country are on our Delivery & import charges page. If we cannot dispatch in time, we tell you and you can cancel for a full refund. The risk passes to you when the parcel is delivered to you or to someone you named.

8. Cancelling before dispatch

You can cancel any order free of charge until it is dispatched by emailing us. We refund you in full.

9. Right of withdrawal and returns

Consumers in the UK, the EU and the EEA may withdraw from the contract within 14 days without giving a reason, as explained on our Withdraw from contract page, where you can also withdraw online. In addition, we accept returns of unworn items within 30 days of delivery from customers in every country we deliver to; see Returns & refunds.

10. Faulty goods and your legal rights

We must supply goods that match their description and are of satisfactory quality and fit for purpose. If something is wrong, contact us and we will repair, replace or refund it as the law requires. You keep all statutory rights you have where you live, including the legal guarantee of conformity in the EU and your rights under the UK Consumer Rights Act 2015.

11. Mending kits

Mending kits contain sharp needles and small parts and are intended for adults. They are not toys. Please read the warnings on the product page and on the pack.

12. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or under product liability law. We are not responsible for business losses: our products are for private use.

13. Promotions

We do not currently run promotions or discount codes. If we ever do, each promotion will have its own clearly stated terms.

14. Complaints and disputes

Please contact us first at support@giravuno.com; we reply within two working days. Information on consumer dispute bodies is on our Legal Information page.

15. Law and courts

These terms are governed by the laws of the State of Wyoming, United States. If you are a consumer living in the UK, the EU, the EEA or Switzerland, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of that country.

16. Changes

We may update these terms. The version that applies to your order is the one shown on this page when you placed it.